Which term is the Epic off-hours nurse triage app?

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Multiple Choice

Which term is the Epic off-hours nurse triage app?

Navigator is the Epic tool used for off-hours nurse triage. It guides nurses through a structured, evidence-based symptom-check flow and uses decision support to determine urgency and the next steps for care. It pulls relevant patient data from the chart—such as medications, allergies, and diagnoses—while the encounter is documented, helping decide whether to advise self-care, schedule a same-day appointment, refer to urgent care, or direct the patient to the emergency department. The other terms don’t fit because Narrator isn’t an Epic triage app, Outpatient Dept refers to a department rather than a software tool, and MRN is just the medical record number, not an application.

Navigator is the Epic tool used for off-hours nurse triage. It guides nurses through a structured, evidence-based symptom-check flow and uses decision support to determine urgency and the next steps for care. It pulls relevant patient data from the chart—such as medications, allergies, and diagnoses—while the encounter is documented, helping decide whether to advise self-care, schedule a same-day appointment, refer to urgent care, or direct the patient to the emergency department. The other terms don’t fit because Narrator isn’t an Epic triage app, Outpatient Dept refers to a department rather than a software tool, and MRN is just the medical record number, not an application.

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