What should you do if you find a data discrepancy between Radiant and another system?

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When you find a data discrepancy between Radiant and another system, treat it as a data integrity issue that must be addressed through controlled remediation rather than quick fixes. The best course is to escalate to the data integrity/IT teams, who can investigate the root cause and coordinate the correction in the actual source system, since the source usually holds the authoritative data. After fixing the data in the source, ensure the proper data feeds or interfaces are re-synced so Radiant reflects the corrected information. Document the remediation steps clearly for auditability, including what was found, what was changed, who approved it, and when. This approach protects patient safety, maintains data accuracy across systems, and supports regulatory and governance requirements. Altering Radiant data without updating the source or notifying appropriate teams can create untraceable changes and new inconsistencies, which is why those paths are not appropriate.